![]() It means simpler, more predictable rules for traders, who now have more incentives to expand their business across borders. There are 10 main changes in the new EU rules, which will benefit millions of consumers across the UK.Īndy Allen, the UK European Consumer Centre Director, said: "The new EU Consumer Rights Directive, which has applied across Europe since 13 June 2014, strengthens consumer rights by giving consumers the same rights across the EU. The new EU Consumer Rights Directive strengthens consumers' rights wherever and whenever consumers shop in Europe online or on the high street, in their own country or elsewhere in the EU. These problems should all now be consigned to history, now that consumers across the UK have been given improved consumer rights thanks to EU legislation which came into force a few days ago. ![]() ![]() Consumer rights enter the digital age: millions of UK's consumers set to benefit from new EU rulesįed up getting stuck with extra charges when you buy online? Can't make head or tail of a trader's cancellation form? Changed your mind about a purchase but been told you can't cancel? Didn't realise that your computer software wouldn't be able to cope with your downloaded music video?
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